Website    News    Legislation    Help! I’m Stranded    Media    Contact They Told You So Sept. 28, 2016 This week we congratulate The Washington Post for writing an airline promotional piece and masquerading it as ‘news’. Very well done, airlines. TSA also got their talking points in with no filter or checking of accuracy and facts! The article ballyhoos that “airfares are down” and passenger satisfaction is… Read More

Website    News    Legislation    Help! I’m Stranded    Media    Contact The Late Show Sept. 14, 2016 The airlines reported a total of 21 major tarmac delays for July. For domestic flights there were 11 delays of more than three hours. For international flights there were 10 delays of more than four hours according to a US Department of Transportation (DOT) report released yesterday.  All extended tarmac delays… Read More

Website    News    Legislation    Help! I’m Stranded    Media    Contact FEEd Me September 8, 2016 Back in 2014 United announced an increase to its ticket-change fee to $200 from $50. Of course, the other major carriers quickly jumped on this gravy train. These days, the standard change fee for legacy airlines is… Read More

Website    News    Legislation    Help! I’m Stranded    Media    Contact Mirror Mirror The Blame Game September 1, 2016 American Airlines is in the final stages of its merger with US Airways, which makes it the world’s largest airline by passenger traffic. What better time to unveil a new advertising campaign! But in a unique twist, the airline’s decided to focus on your attitude, instead… Read More