Low Maintenance Last week, more than 200 American Airlines mechanics demonstrated in Times Square along with Transport Workers Union members against the farming out of their jobs. Besides the loss of US jobs, the larger concern is the danger to public safety or national security that arises from the offshoring maintenance work on commercial aircraft fleets. Most passengers don’t know that all… Read More
The Late-ing Game As we know, airlines love to make it as difficult as possible for passengers to receive money they’re entitled to for flight delays. Last week, the UK Court of Appeals confirmed that passengers of non-EU airlines who miss connecting flights outside EU can claim compensation. On the landmark cases, Gahan v Emirates and Buckley v Emirates, the Court… Read More
Don’t Complane \ About three quarters of passengers don’t bother complaining when things go wrong with their flight because they think it’s a waste of time, according to a survey published last month. A research paper published by customer-care company Clarabridge says flyers have little faith in airlines’ complaint procedures. Almost three out of four of the 2,500 people… Read More
Major Consumer & Passenger Rights Groups Launch Ad Opposing Air Traffic Privatization October 6, 2017 Major Consumer & Passenger Rights Groups Launch Ad Opposing Air Traffic Privatization Washington D.C., October 6, 2017— Today, leading airline passenger, consumer and rural organizations, including National Consumers League, FlyersRights.org, Consumer Action, the Alliance for Aviation Across America and In The Public Interest launched an ad to set the record… Read More
That’s What Friends Are For FlyersRights needs your help! We need to cover our expenses. When FlyersRights was founded a decade ago, it was a small, quasi privately funded organization. Nobody could imagine the dimension and importance to the flying public FlyersRights has achieved these past 10 years, requiring more than a full time commitment. If every reader signed up for… Read More