Outsourcing Airworthiness Serious problems were exposed this week by the Southwest Airline Pilots Association when the organization’s leader said that 80 percent of its maintenance is outsourced. This is far more than other airlines. United Airlines farms out 51 percent of maintenance, Alaska 49 percent, Delta 43 percent, and American 33 percent, the union said. Last Friday, Southwest… Read More
FAA declines to regulate airline seating Sarah D. Young – 07/09/2018 | ConsumerAffairs Despite safety concerns and numerous complaints made by travelers, the Federal Aviation Administration (FAA) says it has found no need to regulate airline seat size and legroom. In a letter announcing its decision, the agency said it “has no evidence that there is an immediate safety issue necessitating rule-making at this time.”… Read More
Cabin Fever Each January we hold hope for a good new year… But in 2017, we saw things go colossally wrong, from United Airlines dragging off a passenger, to price-gouging during natural disaster Hurricane Harvey, to a new low in Coach Class – ‘Basic Economy’, aka Last Class. The CEO of American Airlines boasted recently, “We’ll never lose… Read More
FAA Aviation Rulemaking Advisory Committee Meeting 12/15/16 will be held at FAA HQ at 1 pm Paul Hudson of Flyersrights.org represents airline passengers and the general public and is a voting member of this committee advising the FAA on safety issues. For more info see FAA ARAC web site.… Read More
Airline Passengers Rights—What is needed now Airline Passengers Rights—What is needed now By Paul Hudson, Executive Director, Aviation Consumer Action Project (ACAP) & Kate Hanni, Director, FlyersRights.org (aka Coalition for an Airline Passengers Bill of Rights (CAPBOR)) 6/6/12 Stranding & Flight Delays For many decades by far the largest number of consumer complaints to the DOT has involved flight delays. Starting… Read More
Airline Passengers Rights – What is needed now Airline Passengers Rights – What is needed now By Paul Hudson, Executive Director, Aviation Consumer Action Project (ACAP) & Kate Hanni, Director, FlyersRights.org (aka Coalition for an Airline Passengers Bill of Rights (CAPBOR)) 6/6/12 Stranding & Flight Delays For many decades by far the largest number of consumer complaints to… Read More