FlyersRights Denounces DOT’s Coronavirus Guidance as Too Little, Too Late


After taking over three months to respond to the coronavirus, DOT doubles down on its laissez-faire approach. 


For more information, contact, Paul Hudson, President of, 800-662-1859,


Washington, DC, July 9, 2020- The Department of Transportation invited and other consumer organizations to a conference call Tuesday to discuss the DOT’s coronavirus response. strongly criticized the joint Departments of Transportation (DOT), Homeland Security (DHS) and Health & Human Services (HHS) “Runway to Recovery” plan for not requiring airlines and airports to follow the measures recommended by the report. Particularly, for months, the DOT has refused to mandate all passengers wear masks or appropriate face coverings to minimize the spread of the coronavirus. Instead, the DOT will continue to allow airlines to develop and enforce their own unique coronavirus responses.


Paul Hudson, President of noted, “The US Federal Government has abdicated its responsibility to help stop the spread of the coronavirus through domestic air travel. Regulation of air travel is solely a federal issue, but the DOT refuses to mandate rules on masks, social distancing, cleaning, and measures to discourage travelers from non-essential travel or travel when sick.”


“Prediction: Unless President Trump or Congress reverse the current no health safety regulation policy for air travel, confusion and fear will reign as US travelers are blackballed internationally, airlines go bankrupt, and thousands more are sickened.” also contends that the airlines have the legal duty to issue refunds to passengers who cancel their flights if they have been diagnosed with Covid-19, display symptoms of Covid-19, or if a state stay-at-home order prohibits non-essential travel. Meanwhile, the airlines have tied up much of the DOT’s resources by not consistently providing refunds when the airlines cancel flights or impose a significant schedule change. 


For months, the scientific consensus has recognized the need for widespread mask wearing and social distancing. called on the airlines to require masks for all passengers and flight attendants in April, as well as to improve social distancing and cleaning measures. maintains up to date information for flight delay compensation at and also provides passengers with legal information and appropriate contacts by phone, 877-FLYERS6 and by email,, established in 2007, is the largest airline passenger organization. It publishes a newsletter, operates a free hotline for airline passengers 877- FLYERS6, advocates for passenger rights and interests, represents passengers on the FAA Aviation Rulemaking Advisory Committee dealing with air safety and maintains a staffed office in Washington, D.C. See: or Media line 800- 662-1859., 4411 Bee Ridge Road, 274, Sarasota, FL 34233