FlyersRights Hotline: 877-FLYERS6 (877-359-3776) or Email hotline@flyersrights.org

The hotline is available 24/7 for passengers with urgent questions. We strive to answer calls as soon as possible, often immediately, but at times it can take up to 24 hours. We provide helpful consumer and legal information.*

U.S. DOT Aviation Consumer Protection Division:

Phone: 202-366-2220

TTY Phone: 202-366-0511

To Access the DOT Complaint Form, Click Here

Address: 1200 New Jersey Ave C-75, SE, Washington, DC 20590

To Contact Your Member of Congress:

Phone: 202-224-3121

Please Post on FlyersRights’ and the airline’s Twitter and Facebook pages

For stranding and other major issues, we recommend contacting the local TV stations.

For those with a disability or medical device issue:

If you are disabled or have any medical device issues that you should share with TSA, these cards provide a safe format for explaining to the TSA what your condition or medical device is and how it works. Print these and keep them with you at all times. Click here to download/print the cards.
Tarmac Confinement Theme Song

(We Gotta Get Outta This Plane, Copyright 2007 Kate Hanni and Reed Fromer)