December 21, 2009
Kate Hanni
(707) 337-0328

For Immediate Release

Airline Passengers Nationwide Get Early Holiday Gift: DOT to Force Airlines to Deplane Stranded Passengers

Department of Transportation to Impose Limit of Three Hours on the Tarmac for all Domestic Flights

Napa, CA (December 21, 2009) –, the nation’s foremost airline passenger advocacy group, is thrilled by today’s decision by the Department of Transportation that all airlines operating in the United States will now be forced to deplane passengers if a tarmac delay extends beyond three hours.

Kate Hanni,’s president and founder, issued this statement:

“This is indeed a wonderful holiday gift and a major victory for any airline passenger who has ever been subjected to an unnecessary tarmac delay and has endured endless hours without food, water or adequate toilet facilities. has fought for legislation in Congress to limit these delays, yet the bill has languished in the Senate despite bipartisan support. We applaud the Obama Administration and Transportation Secretary Ray LaHood for stepping up to the plate and telling the airline industry, and Congress, that ‘enough is enough’.” was formed in 2007 by several passengers who were stranded for nine hours on the tarmac in Austin, Texas. The organization advocates for passengers’ rights, including passage of the Passenger’s Bill of Rights currently being debated in Congress. The organization currently has 27,000 members nationwide. For more information, visit or call the hotline at 1-877-FLYERS6.